Chapter 2 The Internet Value chain

This chapter covers the following objectives:

* Distinguish between the following concepts: Supply chain, value chain and virtual value chain

* Explain lean processes and greening the supply chain

* List the business processes that are necessary to manage the supply chain

* Identify the desired outcomes of an efficiently functioning supply chain

* Identify the core marketing processes

* Discuss the concept that all goods are services

* Define EDI, ERP and web services and explain their roles in integrating the value chain

* Explain the nature of cloud computing and its relevance to supply chain management

* Discuss the potential benefits and negative consequences of RFID technology in supply chains